Privacy Policy

Privacy Policy
At Snyvia, we value your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following categories of information:
Personal Information such as your name, email address, phone number, billing address, shipping address, and payment details when you create an account or place an order.
Payment information is processed securely through authorized payment gateways. We do not store your full card details on our servers.

Technical and Usage Information such as your IP address, browser type, device information, pages visited, time spent on pages, and other diagnostic data.

Cookies and tracking technologies that help us improve website performance, remember your preferences, and enhance your shopping experience.

2. How We Use Your Information

We use your information to process and fulfill orders, manage your account, provide customer support, and communicate updates regarding your purchases.

Your information may also be used to improve our website, enhance user experience, prevent fraud, ensure security, and comply with legal obligations.

With your consent, we may send promotional emails, offers, or updates about new collections. You may opt out of marketing communications at any time.

3. Legal Basis and Compliance

We collect and process your data in accordance with applicable Indian laws, including the Information Technology Act, 2000 and related rules governing sensitive personal data.

By using our website and providing your information, you consent to the collection and processing of your data as described in this policy.

4. Sharing of Information

We do not sell or rent your personal data.
We may share your information with trusted third-party service providers such as payment gateways, logistics partners, technology providers, and marketing platforms solely for the purpose of operating our business and delivering services to you.

These service providers are contractually obligated to maintain confidentiality and protect your data.

We may also disclose information if required by law, government authorities, or to protect our legal rights.

5. Data Security

We implement reasonable security practices and procedures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we take appropriate measures, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce agreements.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

You may also withdraw consent for marketing communications at any time.
Certain data may be retained where required by law or for legitimate business purposes.

8. Cookies Policy

Our website uses cookies to enhance functionality and analyze user behavior. You can modify your browser settings to decline cookies, although this may affect certain features of the website.

9. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from minors.

10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

12. Grievance Officer
In accordance with Indian IT regulations, the details of our Grievance Officer are provided below:

Name: Snyvia
Email: info@snyvia.com
We aim to respond to all grievances within 48 working hours.